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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Brueske

Melissa Brueske

June 17, 2024

5  out of  5
rating by Melissa Brueske
"Great staff and excellent insurance rates."
We responded:
"Melissa, we have very much enjoyed working with you! Thank you for sharing! - Bob"
Profile photo of Nicole Kachelmeier

Nicole Kachelmeier

May 13, 2024

5  out of  5
rating by Nicole Kachelmeier
"Excellent service! Both my kids were assigned to the Jeep. I asked to have my youngest assigned to the var he drives, which is the Focus. Shelly told me to leave everything the way it was. Thank you for telling me that. Thank you!"
We responded:
"Nicole, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Bob "
Profile photo of Russell Paulson (Peggy)

Russell Paulson (Peggy)

December 3, 2023

5  out of  5
rating by Russell Paulson (Peggy)
"State Farm is a very good company, and Bob Webb does a great job being their agent. He is very helpful."
We responded:
"Thank you for the kind review Peggy! We strive to make insurance easy to understand and find the right coverage for our clients."
Profile photo of Donna Hanson

Donna Hanson

September 27, 2023

5  out of  5
rating by Donna Hanson
"Honest, trustworthy, and a terrific agent."
We responded:
"Thank you Donna! Appreciate your comments, we enjoy working with you and all our policyholders."
Profile photo of Andrew

Andrew

July 26, 2023

5  out of  5
rating by Andrew
"Bob's team is very insightful and provides cost saving and better benefits than I received from previous car insurance companies. Aaron was very helpful on the phone guiding me on the process of which services are both very functional and cost saving. 5/5"
We responded:
"Thank you Andrew for the kind review. My team and I are here to help with cost saving ideas so you get the best value. I am blessed to have a fantastic team that care deeply about our policyholders."
Profile photo of Jason Thomsen

Jason Thomsen

June 27, 2023

5  out of  5
rating by Jason Thomsen
"Holly and Kacie are awesome. They truly care and are always willing to do what they can. Your not just a number."
We responded:
"Jason, Thank you for the great feedback. Holly and Kacie do a great job and they appreciate your feedback. "
Profile photo of Abby Jetson

Abby Jetson

March 18, 2023

5  out of  5
rating by Abby Jetson
"Holly Juni is the best Agent she's has taken care of my insurance over 5 years highly recommend her to anyone! She deserves a raise she is very dedicated :)"
We responded:
"Abby, thank you for this great feedback! Holly is a great team member to have and she appreciates this personal recognition!"
Profile photo of Mister Mister

Mister Mister

January 28, 2023

5  out of  5
rating by Mister Mister
"Glad I called Bob Webb State Farm agency. Got me a great rate on auto insurance. I worked with Holly. Very friendly and helpful representative at the agency. I am glad I called."
We responded:
"Mister, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Bob"
Profile photo of Daniel Balge

Daniel Balge

January 27, 2023

5  out of  5
rating by Daniel Balge
"Excellent, friendly, and prompt service, whether about general information, coverage, or claims."
We responded:
"Thank you for the wonderful 5 star review, Daniel! We strive to provide you with the customer care that you deserve and truly appreciate your kind feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
Profile photo of Brian Stucke

Brian Stucke

January 19, 2023

5  out of  5
rating by Brian Stucke
"Friendly service. Quick response to any issues. Suggestions to save and reduce rates where possible."
We responded:
"Thank you for the wonderful review, Brian! We strive to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of A.j. Plummer

A.j. Plummer

January 3, 2023

5  out of  5
rating by A.j. Plummer
"Kacie is great to work with. Always very helpful and friendly. My wife and I wouldn't be happier anywhere else, so we'll stay with Bob Webb State Farm for years to come. They stand by their clients."
We responded:
"Thank you for the wonderful review recognizing Kacie's efforts to provide you with the customer care that you deserve! It is our pleasure to be able to assist you with any of your insurance questions or needs and earning your trust for many years to come! We truly appreciate your kind feedback!"
Profile photo of Justin Weston

Justin Weston

October 11, 2022

1  out of  5
rating by Justin Weston
"I would of recommend this business to anyone anywhere but after the service and the lies of the one and only holly that works there and hangs up on people when asked for there bosses voicemail cause she got upset and offended by the word f!@k! When someone asks to understand there policy you don't give them an attitude for them asking questions and what not to understand what they are paying for! And especially when they also ask to speak to the owner aka Bob webb who's business it is not holly! The name on the business is BOB WEBB State Farm! NOT Holly state farm!! Bob don't check the lies and accusations that were said and didn't follow thru with proper investigation of the phone call and now it will be going to corporate and also talking to a lawyer about the other paperwork they sent baring me from there property over blatant lies, defamation of character and slander to the corporate office!"
Profile photo of DeeDee Hennis

DeeDee Hennis

September 11, 2022

5  out of  5
rating by DeeDee Hennis
"What a great Insurance Agency. BOB WEBB NEW ULM MN. All the staff and owner are always there for you. No matter what the problem is they solve it with a smile. Thank you Bob left handed pens are the greatest. Michael and DeeDee. Hey girls we love ya'll too. We highly recommend Bob Webb State Farm Insurance New Ulm Mn."
We responded:
"Thank you for the wonderful review recommending our services to others, DeeDee! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Eric Bruggemann

Eric Bruggemann

March 9, 2021

5  out of  5
rating by Eric Bruggemann
"We have had nothing but great experiences with the Bob Webb State Farm Agency. Their team is responsive, helpful and enjoyable to work with. Not all Insurance is created equal and I would highly recommend considering their no pressure, friendly approach for your Insurance needs."
Profile photo of Nikki Haley

Nikki Haley

August 20, 2018

3  out of  5
rating by Nikki Haley
"Paying insurance"